Two Ends of the Customer Service Spectrum

December 27, 2011 § 5 Comments

Bad experience

I recently had a very unhelpful experience from an Aussie Quilt Shop.I won’t go into details, suffice it to say that I took my business online and overseas instead of making the 1.5 hour round trip to see if they had the fabric that the woman on the phone in the shop wouldn’t go and check the shelf for.

Great experience

Yesterday I found an online quilt shop I hadn’t visited before called Shabby Fabrics. I saw some fabrics I liked and also found that they shipped for $14 for the first $100. I bought the fabrics – most of which were on sale – and paid through Paypal.

Then I saw they had a Facebook page and so I had a look and found out that they had a special on and if I had put JINGLE in the coupon section I would have got 15% off. So I wrote to them saying what had happened. They wrote back immediately saying they had refunded me the 15%! That’s great service! Thank you Shabby Fabrics.

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In a Spin with my In a Spin Quilt and a Prize!

December 25, 2011 § 4 Comments

I’ve finished adding the extra pieces on the In a Spin quilt so that they look like they’re floating…

… but then I was “In A Spin” as to what to do next. Should I just quilt it as is and add my nice binding? Should I add a coloured border then more grey then the binding?

Or should I add a coloured border then the binding?

I decided to quilt as is and add the binding, so I spent a very warm and humid Christmas Day ironing my quilt top, sewing the backing so that it was wide enough and then starching it and ironing it too.

 

Hope you all had a lovely break.

There could be a prize…

There’s a mistake on this page. If you’re the first person to spot it and comment then I’ll send you a little surprise something.  Good Luck!

I won!

December 21, 2011 § 2 Comments

I commented on Ciniza White’s blog a couple of weeks ago and she had a give-away going as she had a block in the latest issue of Quiltmaker’s 100 Blocks. Anyway it was a case of third time lucky! The first two comments drawn were written anonymously and so couldn’t be contacted and mine was the third name! So last week the postie brought me this.

Thanks Cinzia!

I’ve been cooking and buying…

December 18, 2011 § 5 Comments

I tried my hand at making some Lancashire potato cakes. I didn’t have a recipe but I was longing for some as they reminded me of my childhood. Anyway they turned out pretty well. I was very pleased with them.

And I bought these lovely Lotta Jansdotter and coordinating plain fabrics from Sew Fresh Fabrics. Aren’t they lovely?

Finished! My Last Bee in Oz Block!

December 16, 2011 § 4 Comments

I’ve finished my last Bee in Oz block. This one is for Lisa.

More on Mettler Thread

December 14, 2011 § 4 Comments

Quite a few people asked me about the Mettler threads that McCalls sent me that I mentioned in my last post so I thought I’d show them to you as well as the colour chart. The first picture is of the Silk Finish 100% cotton 50wt thread.

According to the back of the colour chart it does also come in 60wt which would be even nicer to use for appliqué. The specs sheet says that this thread is colour fast, has reduced shrinkage and is ironing resistant (not sure what the last bit means) and comes in heaps of beautiful colours. Take a look.

When I spoke about the other two samples they sent me I made a mistake. One was a waxed hand quilting thread but I had thought the other was a polyester thread for some reason but it’s not. It’s a 40wt machine quilting thread – 100% cotton. It’s the maroon coloured one in the photo below. I haven’t tried that one yet.

i hope this answers all the questions you had.

Finish No: 3 – The Christian-Themed Block

December 13, 2011 § 9 Comments

I finished the Christian-Themed Block that I had been asked to do. I hope my friend likes it.

 

 

I used some Mettler Silk Finish 100% cotton thread for the red appliqué and it was lovely to use. I had written to Mettler a while ago asking for some information on this thread as I read somewhere that it’s very good for appliqué. Previously I had only heard of people singing it’s praises as a great machine quilting thread. I got a lovely email from Michelle Macready from McCalls and then she sent me some printed colour charts and three spools of thread to sample. One was this lovely red Silk Finish, one was a Hand Quilting Thread and the third was a polyester thread. I’ve used the hand quilting thread as a test and I really liked it too. There’s a nice range of colours in the Silk Finish and I think I may just have to stock up on a few.

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